Shipping policy
Last Updated: September 30, 2026
At Snoutoria, we aim to provide a clear and reliable shipping experience for all furniture orders. This Shipping Policy explains our order processing, shipping methods, delivery estimates, and other important shipping information.
Shipping Area
Snoutoria currently ships furniture orders within the United States.
Shipping availability may vary depending on the product, destination, package size, and carrier service. Certain remote locations, PO Boxes, or addresses requiring special delivery arrangements may have limited shipping options.
Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Business days are Monday through Friday, excluding applicable U.S. holidays.
Larger furniture items may require additional preparation, packaging, or handling before shipment. During holidays, promotional periods, or periods of high order volume, processing may take longer.
Shipping Time
After an order has been processed and shipped, standard delivery generally takes approximately 3–7 business days for most U.S. destinations.
Larger or oversized furniture items may require additional transit time depending on the carrier, delivery location, package dimensions, and selected shipping service.
Delivery estimates are provided as general estimates and are not guaranteed delivery dates.
Shipping Costs
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the product, order size, destination, shipping method, and carrier requirements.
If free shipping is offered for a specific product, order, or promotional period, the applicable offer will be clearly displayed on the website or at checkout.
Furniture Delivery
Some furniture products may be shipped in multiple packages. If your order contains several items or packages, they may arrive separately and may have different tracking numbers or delivery dates.
For larger furniture, delivery may be made to the shipping address provided at checkout. Customers should ensure that the delivery address is accessible for the selected shipping service.
Please measure doorways, hallways, stairways, elevators, and other access points before ordering large furniture to ensure that the product can be safely brought into the intended room.
Order Tracking
When your order has been shipped, we may send a shipping confirmation email containing available tracking information.
Tracking information may take some time to become active after the carrier receives and scans the package.
For orders shipped in multiple packages, separate tracking information may be provided.
Shipping Address
Please carefully review your shipping address before completing your purchase.
If you notice an error in your shipping address, contact us as soon as possible at sales@snoutoria.us.
We will make reasonable efforts to assist with address changes before the order is shipped. However, an address change cannot be guaranteed once an order has entered fulfillment or been handed to the carrier.
Additional costs caused by an incorrect or incomplete address may be the customer's responsibility where applicable.
Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including severe weather, carrier delays, transportation disruptions, holidays, incorrect address information, or other unforeseen events.
If we become aware of a significant shipping delay affecting your order, we will make reasonable efforts to provide an update.
Damaged Packages
Please inspect your furniture and its packaging when the order arrives.
If your order arrives visibly damaged, please take photographs of the package and the affected product and contact us as soon as possible at sales@snoutoria.us.
Please retain the original packaging and shipping materials until the issue has been reviewed.
Lost or Missing Packages
If your tracking information shows that a package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors when appropriate.
You may also contact the carrier using the available tracking information.
If the package remains missing, please contact us with your order number and tracking details so that we can assist with reviewing the delivery.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Snoutoria
1395 22nd St
San Francisco, CA 94107-3957
United States
Email: sales@snoutoria.us
Phone: +1 (766) 965-323
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Website: snoutoria.us