Privacy policy

Last Updated: September 30, 2026

Snoutoria respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase furniture, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information that you provide directly, including:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment and transaction information

  • Account information, if you create an account

  • Information provided when contacting customer service

  • Information submitted through forms, reviews, or other website features

We may also automatically collect certain technical and usage information when you browse our website, such as your IP address, browser type, device information, operating system, pages viewed, referring website, and general website usage information.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill furniture orders

  • Process payments and refunds

  • Arrange shipping and delivery

  • Provide order confirmations and shipping updates

  • Respond to customer service requests

  • Communicate with you about your orders

  • Provide account-related services

  • Improve our website, products, and services

  • Understand website traffic and customer preferences

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Maintain website security

  • Comply with applicable laws and legal obligations

  • Send promotional communications where permitted by law and according to your preferences

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Snoutoria generally does not directly store complete payment card information on its own systems. Payment information may be collected and processed by the applicable payment provider in accordance with its own privacy policy and security practices.

We recommend reviewing the privacy terms of the payment provider used during checkout if you have questions about how your payment information is handled.

4. Shipping Information

When you place an order, we may share necessary information with shipping and delivery providers so that your furniture can be delivered to the address you provide.

This information may include your name, shipping address, phone number, email address, order details, and other information necessary for delivery.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep essential website functions working

  • Remember shopping cart contents and preferences

  • Support checkout and account functionality

  • Understand how visitors use our website

  • Analyze website performance

  • Improve the shopping experience

  • Support advertising and marketing activities where applicable

  • Help detect fraud and protect website security

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

For more information, please review our Cookie Policy.

6. How We Share Personal Information

We may share personal information with service providers that help us operate our business and provide services to customers.

These providers may include:

  • Payment processors

  • Shipping and delivery companies

  • E-commerce and website hosting providers

  • Customer service providers

  • Analytics providers

  • Marketing and advertising service providers

  • Fraud prevention and security providers

  • Technology and infrastructure providers

We do not sell your personal information as a standalone product.

We may also disclose information when reasonably necessary to comply with applicable laws, legal processes, court orders, government requests, or to protect our rights, customers, website, or business.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of personal information.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer service

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory obligations

  • Enforce applicable agreements

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we hold about you

  • Requesting correction of inaccurate information

  • Requesting deletion of certain personal information

  • Requesting information about how your information is used

  • Opting out of certain marketing communications

To stop receiving promotional emails, you may use the unsubscribe link included in the applicable email.

Some communications, such as order confirmations, shipping notifications, refund notices, and other transaction-related messages, may still be sent because they are necessary to provide requested services.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

These third parties may have their own privacy policies and terms of service. Snoutoria does not control and is not responsible for the privacy practices of third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

12. Marketing Communications

Where permitted by applicable law, Snoutoria may use your contact information to send information about products, promotions, special offers, or other updates.

You may unsubscribe from promotional communications at any time by following the instructions included in the message.

Opting out of marketing communications will not affect essential transactional communications related to your purchases or account.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated version will be posted on this page together with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about our privacy practices.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Snoutoria
1395 22nd St
San Francisco, CA 94107-3957
United States

Email: sales@snoutoria.us
Phone: +1 (766) 965-323
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Website: snoutoria.us